Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information (where available).
Shipping Times
Estimated delivery times:
- Local Orders: 2–5 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method. Any free shipping promotions will be clearly displayed on our website.
Order Tracking
If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Email: shronnie@gmail.com
We appreciate your business and thank you for shopping with us!